Incidents reported on status page for H2Ok Innovations https://status.h2okinnovations.com/ https://d1lppblt9t2x15.cloudfront.net/logos/3ebbd04fe351fb488389e0325a960f6d.png https://status.h2okinnovations.com/ en https://status.h2okinnovations.com/incident/747385 Mon, 20 Oct 2025 10:09:00 -0000 https://status.h2okinnovations.com/incident/747385#bccd090095cc0fb75e7eb38bcb724ea9968d4e9ada3708620048f5f3eb5411a9 Due to an upstream issue with our provider, some of our data pipelines had an increased number of errors. We have managed to backfill most of the data during the incident. However, we experienced some data loss from 7AM-9AM UTC that may affect summary reports on Insights over that period. This was due to a complete failure of all our backup services on our upstream provider. We sincerely apologize for the inconvenience. Rest assured, this issue was limited to our cloud infrastructure; all local device operation and factory ML optimization was unaffected. Thank you for your patience. https://status.h2okinnovations.com/incident/747385 Mon, 20 Oct 2025 10:09:00 -0000 https://status.h2okinnovations.com/incident/747385#bccd090095cc0fb75e7eb38bcb724ea9968d4e9ada3708620048f5f3eb5411a9 Due to an upstream issue with our provider, some of our data pipelines had an increased number of errors. We have managed to backfill most of the data during the incident. However, we experienced some data loss from 7AM-9AM UTC that may affect summary reports on Insights over that period. This was due to a complete failure of all our backup services on our upstream provider. We sincerely apologize for the inconvenience. Rest assured, this issue was limited to our cloud infrastructure; all local device operation and factory ML optimization was unaffected. Thank you for your patience. https://status.h2okinnovations.com/incident/747385 Mon, 20 Oct 2025 06:55:00 -0000 https://status.h2okinnovations.com/incident/747385#2a56d0099d9197f1f57b7d59391c927b04c203df4ebbd2e95094a88bea1c8a33 Laminar’s cloud infrastructure is experiencing issues due to an ongoing AWS incident. Our core services like local device operation and factory ML optimization are unaffected. We are working on assessing and recovering as soon as possible. You can follow the status of the issue at https://health.aws.amazon.com/health/status https://status.h2okinnovations.com/incident/747385 Mon, 20 Oct 2025 06:55:00 -0000 https://status.h2okinnovations.com/incident/747385#2a56d0099d9197f1f57b7d59391c927b04c203df4ebbd2e95094a88bea1c8a33 Laminar’s cloud infrastructure is experiencing issues due to an ongoing AWS incident. Our core services like local device operation and factory ML optimization are unaffected. We are working on assessing and recovering as soon as possible. You can follow the status of the issue at https://health.aws.amazon.com/health/status https://status.h2okinnovations.com/incident/392604 Tue, 02 Jul 2024 16:44:00 -0000 https://status.h2okinnovations.com/incident/392604#12091af34d52d78cc65fa14584498e27adcf999c47a0284a9279a02d8dd91edb The H2Ok API server, powering H2Ok Insights, was being upgraded at 11:58AM EDT which resulted in H2Ok Insights being down for all users for approximately 30 mins starting at 11:59AM EDT. This issue was resolved automatically once the server upgrade was complete. https://status.h2okinnovations.com/incident/392604 Tue, 02 Jul 2024 16:44:00 -0000 https://status.h2okinnovations.com/incident/392604#12091af34d52d78cc65fa14584498e27adcf999c47a0284a9279a02d8dd91edb The H2Ok API server, powering H2Ok Insights, was being upgraded at 11:58AM EDT which resulted in H2Ok Insights being down for all users for approximately 30 mins starting at 11:59AM EDT. This issue was resolved automatically once the server upgrade was complete.